True Link Financial

True Link is a diversified financial services firm dedicated to providing services for at-risk demographics such as the elderly and disabled

51-100 employees
Founded 2012
$35M series b
Financial Services
Private Company

Open Positions1

Remote - in USFull-TimeFintechPosted
  • Provide exceptional support to our customers via phone, email, and live chat
  • Support two distinct customer types: Cardholders and Card Administrators
  • Be an expert in the True Link Card’s capabilities and empower customers to utilize the product
  • Learn and embody the “True Link Voice” - our unique way of communicating with customers without the use of scripts
  • Share customer feedback and experiences with the team
  • Proudly represent our company, which is known for providing top-notch customer support
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About True Link Financial

True Link Financial is a mission-driven fintech firm providing financial solutions for individuals and families with complex needs, serving those who are at financial risk. We protect and increase our customers' independence and quality of life through innovative financial products and services. Our main offerings include a Visa prepaid card and investment management services tailored for individuals with unique needs. At True Link, we are making a significant impact in the financial services industry by catering to a market of over 50 million Americans. We are built on a foundation of compassionate service and seek to embody our mission in everything we do. Our culture is one of respect, dignity, and a commitment to diversity, equity, and inclusion. Our tech stack includes Rails and React, and we embrace remote work with our engineering team focused on delivering reliable, no-surprise software. We utilize technologies such as Google Tag Manager, Cloudflare CDN, and Google Maps to support our platforms. The team is agile-style, remote-first, and prioritizes learning and mentorship, encouraging collaboration. We take pride in our ability to balance delivering new features while supporting existing features. True Link is an active company with a strong financial backing, including Series B funding. Our focus is on our customers and our team, offering competitive wages, comprehensive benefits, and a flexible work environment. We provide a professional development budget and an awesome vacation package. If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team.

Tech Stack

widgetsmappingmobile