Bilingual Medical Receptionist
New
S
Staffing for DoctorsHealthcare
Colombia. Nicaragua. El Salvador. Guatemala. Honduras. Argentina, Monday through Friday, from 8 AM to 5 PM PSTContractMiddle
Salary6 - 7 USD per hour
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Customer service
Requirements
- Minimum of 2+ years experience supporting a U.S.-based medical practice
- Hands-on experience using Athena Health EMR
- Strong English verbal and written communication skills
- Experience handling high-volume patient calls
- Strong organizational and multitasking abilities
- Ability to work independently in a remote environment
- High attention to detail and professionalism
Responsibilities
- Professionally manage high-volume inbound and outbound patient communications
- Coordinate appointment scheduling, confirmations, rescheduling, and cancellations efficiently
- Maintain and manage provider calendars to ensure smooth patient flow and scheduling accuracy
- Send appointment reminders and follow-up communications in a timely manner
- Accurately update patient information within Athena Health EMR
- Complete patient intake and onboarding processes with attention to detail
- Enter, verify, and maintain accurate patient demographics and medical records
- Provide administrative and virtual front desk support to ensure seamless daily operations
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