Product Operations Specialist
New
R
Rezilient HealthHealth-tech
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years
- Required Skills
- JiraProduct AnalyticsRelease ManagementConfluenceAsanaNotion
Requirements
- Bachelor Degree in a relevant field or equivalent experience.
- 2+ years of relevant experience, ideally in a health-tech startup environment.
- Organized and detail-oriented.
- Ability to multitask in a dynamic, fast paced, start-up environment.
- Strong operator who thrives in creating structure out of ambiguity.
- Familiarity with product management tools such as Jira, Confluence, Notion, Miro, Asana or comparable platforms.
- Strong written communication skills.
- Highly organized with strong attention to detail.
- Collaborative, service-oriented mindset.
Responsibilities
- Own and maintain product management tools (e.g., Jira, Confluence, Notion, Asana or similar).
- Serve as a super user and internal go-to resource for product tooling.
- Support cross-functional visibility by maintaining reporting views, sprint boards, and roadmap artifacts.
- Build and maintain product KPI dashboards (activation, retention, feature adoption, engagement).
- Assist conducting funnel analysis to identify drop-off points.
- Partner with data engineering to ensure product events are properly instrumented and tracked.
- Identify opportunities to improve team processes and operational workflows.
- Create, maintain, and continuously improve training materials and process guides.
- Develop release documentation including release notes and feature summaries.
- Support the product team during release cycles.
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