Director of Creative Operations
New
E
Ethos LifeLife Insurance Technology
Remote USFull-TimeDirector
Salary150,000 - 266,000 USD per year
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Job Details
- Experience
- 10+ years
- Required Skills
- Project ManagementData AnalysisQA AutomationBudget managementNotion
Requirements
- 10+ years of experience in creative operations, project management, or program management.
- Several years of experience at a director level, ideally within a high-growth in-house team or agency environment.
- Proven experience as an AI builder, capable of building agentic workflows and internal tools.
- Proven track record building and optimizing creative operations and transformation initiatives.
- Deep experience managing creative budgets, vendors, agencies, and contractors.
- Strong command of project management tools and creative workflows.
- Proven ability to partner with diverse stakeholders across creative, marketing, product, legal, and finance.
- Clear, confident communication skills with ability to advocate for new processes to leadership.
- Strong analytical and problem-solving skills with ability to use data for planning and reporting.
- Comfortable with ambiguity and adaptable in a fast-moving, data-obsessed environment.
Responsibilities
- Own creative operations across the entire Creative & Brand team, including workflow management, capacity planning, resource allocation, and roadmap planning.
- Build and maintain systems that remove friction and eliminate work about work.
- Build the AI-native operating layer for the Creative & Brand team, including agentic workflows and internal tools.
- Partner with the Consumer AI team to identify where Creative & Brand workflows are ripe for agentic automation.
- Manage the team’s budget in partnership with the VP, working closely with finance and legal.
- Own relationships with external agencies, vendors, and contractors from onboarding through delivery.
- Serve as the primary cross-functional partner for teams including Performance Marketing, Product, and Partnerships.
- Develop and maintain project management infrastructure across tools including ClickUp, Notion, and Slack.
- Build scalable briefing, feedback, and approval processes.
- Track and report on team capacity, project throughput, and operational health.
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