Special Project Lead, Screen
New
B
BrightHireSaaS AI
Remote - USFull-TimeLead
Salary not disclosed
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Job Details
- Required Skills
- Artificial IntelligenceStrategyBusiness OperationsCross-functional collaborationCustomer SuccessSaaS
Requirements
- Extremely high agency
- Comfort operating across customers, product, operations, and GTM
- Solid operational judgment under ambiguity and volume
- Commercial instinct and consultative customer presence
- Deep curiosity and obsession with figuring out how to improve systems
- AI-native working style with real examples of leverage built
- Ability to separate signal from noise quickly
- Exceptional written and verbal communication
- Background in forward-deployed or solutions roles at modern SaaS companies
- Background as early startup operator
- Background in BizOps, Strategy & Ops, or Chief of Staff roles
Responsibilities
- Partner directly with AEs on high-impact Screen opportunities
- Join customer and prospect conversations as the Screen specialist
- Own implementation and ongoing adoption for enterprise customers
- Design and operationalize successful Screen workflows for customers
- Guide SMB/MMK customers toward successful self-configuration
- Drive strong pilot outcomes and conversion rates
- Identify workflow gaps, adoption risks, and operational breakdowns early
- Shape product direction through direct customer and market insight
- Build scalable systems and workflows that increase operational leverage
- Partner on high-impact special projects as Screen evolves
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