CX Coach (VP+)
M
MentoTechnology
Candidates must be based in North America or Europe.ContractVp
Salary not disclosed
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Job Details
- Experience
- 20+ years
- Required Skills
- LeadershipCoachingMentorshipCustomer Success
Requirements
- 20+ years experience managing customer success/experience teams at or adjacent to the technology industry
- Experience coaching individuals
- Commitment to dedicate a minimum of 12+ hours per month for the next 24+ months
- Comfortable working in a constantly-changing startup environment
- Ability to complete and graduate from ICF-certified coach training program
- High emotional IQ and self-awareness
Responsibilities
- Providing 1:1 coaching to Mento members through virtual sessions using the Mento Platform and Tools
- Participating in ongoing training sessions to improve coaching abilities and skills
- Communicating with members via your Mento email or via chat in the Mento App in between sessions
- Being an integral member of the Mento coaching community by sharing coaching tools and insights
- Acting with kindness, respect, and empathy as an ambassador of the Mento community
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