Technical and Commercial Lead

New
Remote (UK Only)Full-TimeLead
Salary not disclosed
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Job Details

Required Skills
ComplianceClient relationship managementRisk Management

Requirements

  • Strong blend of technical understanding, commercial leadership, and senior customer relationship management experience.
  • Comfortable operating at executive level.
  • Proven ability to own commercial outcomes and manage complex contractual obligations.
  • Experience delivering results through cross-functional teams.
  • Confidence navigating complex technical and operational environments.
  • Ability to balance customer needs with commercial, regulatory, and operational realities.
  • Leadership approach grounded in clarity, effective communication, and decisive action.

Responsibilities

  • Provide senior technical oversight and delivery assurance across live services.
  • Act as the senior escalation point for complex technical, operational, and delivery issues.
  • Own commercial performance including contract management, change control, and revenue forecasting.
  • Lead senior customer governance forums, service reviews, and executive-level engagement.
  • Shape renewal, extension, and future service strategies.
  • Ensure strong governance, risk management, compliance, and audit readiness.
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