Partnership Manager

New
Australia, Canada, France, Germany, United Kingdom, United StatesContractMiddle
Salary not disclosed
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Job Details

Experience
2+ years
Required Skills
ShopifyCRM

Requirements

  • 2+ years of experience in B2B SaaS partnerships
  • Experience with the Shopify ecosystem
  • Strong outbound prospecting skills and experience sourcing new partners from scratch
  • Ability to run commercial discovery calls and persuasive sales presentations
  • Experience working against revenue targets and managing partner pipeline
  • Previous experience in representing the company at industry events, conferences, or fairs
  • Understanding of SaaS metrics (MRR, churn, LTV) and partner performance tracking

Responsibilities

  • Build and grow a revenue-generating portfolio of agency, affiliate, and solution partners
  • Source and generate new partnership opportunities via marketplaces, ecosystem listings (e.g., Zendesk, Shopify), outbound outreach, and conferences
  • Represent Tidio at industry events
  • Own partner onboarding and activation
  • Build and deepen long-term partner relationships to drive retention and growth
  • Track partner performance, referrals, and milestone bonuses
  • Maintain CRM hygiene and provide regular reporting on partner pipeline and revenue contribution
  • Coordinate with Finance to validate payouts and ensure accurate commission processing
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