Key Account Performance Manager
New
T
Townsquare IgniteDigital Advertising
This is a remote positionFull-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Data AnalysisAccount Management
Requirements
- Experience supporting digital media or strategic accounts; familiar with paid search, paid social, programmatic, or multi-channel campaigns
- Home Services category experience strongly preferred (HVAC, plumbing, roofing, electrical, etc.)
- Ability to interpret performance data and translate findings into actionable insights
- Strong relationship-building and communication skills
- Highly organized, with the ability to manage multiple accounts simultaneously
- A proactive mindset with enthusiasm for helping clients grow
- Agency or client-facing experience is preferred
Responsibilities
- Serve as the primary post-sale client-facing contact, responsible for building strong relationships to drive retention and satisfaction.
- Lead the strategic direction of client campaigns with a focus on business outcomes and revenue growth.
- Facilitate clear communication between clients and internal teams to maintain alignment on goals, deliverables, and timelines.
- Identify upsell opportunities to deliver added value and encourage incremental investment.
- Conduct regular performance reviews, providing insights and recommendations tied to business goals and KPIs.
- Coordinate with Campaign Managers, Search Strategists, Buyers, and Interactive Strategists to ensure proper setup and launch.
- Monitor high-level campaign performance to ensure KPIs are met and ROI goals achieved.
- Provide proactive insights and data-backed recommendations to clients on a routine basis.
View Full Description & ApplyYou'll be redirected to the employer's site
