Technical Operations Specialist
New
V
Varicent SaaS / SPM
This position is fully remote, offering you the flexibility to work from anywhere., Eastern Standard Time (EST)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English (CEFR B2 level or higher)
- Experience
- 3–6+ years
- Required Skills
- SQLCloud ComputingProject CoordinationJiraOperations ManagementMicrosoft ExcelPowerPoint
Requirements
- 3–6+ years of experience in operations, project coordination, or business analysis.
- Strong organizational and cross-functional coordination skills.
- Experience working in or alongside Agile/Scrum development teams.
- Proficiency in JIRA for ticket tracking.
- Advanced proficiency in Microsoft Excel (pivot tables, XLOOKUP, INDEX/MATCH).
- Strong proficiency in Microsoft PowerPoint.
- Familiarity with cloud platforms (AWS, IBM, or Azure) for cost monitoring.
- Working understanding of SQL for data retrieval.
- Foundational understanding of SDLC, version control, and release cycles.
- CEFR B2 level English proficiency or higher.
Responsibilities
- Perform regular monitoring of R&D cloud spend and produce weekly health reports.
- Manage JIRA escalations from Support, Sales, and Services.
- Coordinate procurement activities, including vendor evaluation and contract alignment.
- Maintain tracking for vendor renewals, billing, and usage.
- Facilitate recurring weekly meetings and maintain internal project documentation.
- Track development innovation hours for financial reporting.
- Coordinate compliance training, security tests, and accessibility reporting.
- Coordinate internal and team-wide events.
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