Engineering Operations Specialist

New
V
Varicent SaaS Sales Performance
This position is fully remote, offering you the flexibility to work from anywhere., Eastern Standard Time (EST)Full-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
2–4 years
Required Skills
SQLAgileBusiness AnalysisCloud ComputingSCRUMProject CoordinationJiraOperations ManagementMicrosoft ExcelPowerPoint

Requirements

  • 2–4 years of experience in operations, project coordination, or business analysis.
  • Experience in a software or technology organization.
  • Ability to coordinate cross-functionally across engineering, finance, legal, and vendor teams.
  • Experience working in or alongside Agile/Scrum development teams.
  • Strong verbal and written communication skills with presentation experience.
  • Experience with vendor management and procurement processes.
  • Proficiency with JIRA.
  • Conceptual knowledge of cloud platforms (AWS, IBM, or Azure).
  • Advanced Microsoft Excel skills (pivot tables, charting, advanced formulas).
  • Strong Microsoft PowerPoint skills.
  • Experience with work management tools like Monday.com or Asana.
  • Basic database querying concepts (SQL).
  • Understanding of SDLC, version control, and release cycles.
  • CEFR B2 level English proficiency or higher.
  • Bachelor's degree in Business Administration, Operations Management, or a related field.

Responsibilities

  • Maintain and update numerous source files used for weekly reporting.
  • Monitor R&D cloud spend and produce weekly cloud spend health reports.
  • Intake and manage escalations from Support, Sales, and Services teams via JIRA.
  • Coordinate translation projects between R&D and vendors.
  • Act as the coordination layer for procurement activities and contract management.
  • Maintain vendor product tracking, renewals, and billing items.
  • Facilitate recurring meetings and maintain documentation.
  • Track innovation hours for financial reporting.
  • Coordinate accessibility compliance and security/training tests.
  • Plan and execute team events.
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