Business Operations Specialist
New
V
Varicent Software, SaaS
This position is fully remote, offering you the flexibility to work from anywhere., Eastern Standard Time (EST)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English (CEFR B2 level or higher)
- Experience
- 3–6+ years
- Required Skills
- SQLProject CoordinationJiraMicrosoft ExcelPowerPoint
Requirements
- 3–6+ years of experience in operations, project coordination, or business analyst roles.
- Experience in software or technology organizations.
- Proven cross-functional coordination across engineering, finance, legal, and vendor teams.
- Experience working in or alongside Agile/Scrum development teams.
- Strong verbal and written communication skills with experience in management-level presentations.
- Experience with vendor management, procurement processes, and contract coordination.
- Proficiency with JIRA for ticket tracking and project coordination.
- Familiarity with cloud platforms (AWS, IBM, or Azure) for cost monitoring.
- Advanced proficiency in Microsoft Excel (pivot tables, charting, formulas, data analytics).
- Strong proficiency in Microsoft PowerPoint for visual presentations.
- Experience with work management platforms like Monday.com or Asana.
- Basic SQL query knowledge for data retrieval.
- Understanding of SDLC, version control, and release cycles.
- CEFR B2 level English proficiency or higher.
Responsibilities
- Frequent Metrics Reporting: Maintain and update numerous source files used for weekly reporting.
- Cloud Cost Controls: Perform regular monitoring of R&D cloud spend and produce weekly cloud spend health reports.
- Escalations Management: Manage and update JIRA tickets escalated from Support, Sales, and Services.
- Translation Coordination: Coordinate regular translation projects between R&D and vendors.
- Procurement Coordination: Manage timelines, drive approvals, and support peer evaluation of vendor solutions.
- Internal Accounting & Vendor Management: Ensure renewals and usage align with agreements and coordinate billing.
- Meeting Coordination: Facilitate recurring weekly meetings and maintain team platforms.
- Development Hours Logging: Identify and track hours spent on innovation for financial reporting.
- Accessibility Compliance: Produce reports and coordinate product gaps regarding client accessibility.
- Security & Compliance: Coordinate security tests and training completion; review open-source tooling.
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