Account Manager
New
P
PartsBase Inc.Aviation Marketplace
Remote-United StatesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 5–7 years of experience in Account Management, Sales, or Customer Success with at least 3 years in a SaaS or subscription-based B2B environment
- Required Skills
- NegotiationAccount ManagementCRMCustomer SuccessSaaS
Requirements
- 5–7 years of experience in Account Management, Sales, or Customer Success.
- At least 3 years in a SaaS or subscription-based B2B environment.
- Proven track record of growing revenue within an existing book of business.
- Strong understanding of deal structure and negotiation.
- Ability to align value to a client's budget cycle.
- Excellent communication skills.
- Data-driven approach using CRM and usage data.
- Ability to manage a high-volume portfolio.
Responsibilities
- Own a portfolio of B2B member accounts with full accountability for retention, satisfaction, and revenue growth.
- Build trusted relationships with key stakeholders from procurement managers to C-suite acting as a strategic advisor.
- Drive net revenue retention by identifying and executing upsell and cross-sell opportunities.
- Lead structured account reviews and business planning sessions.
- Monitor usage, engagement, and ROI signals to get ahead of churn risk.
- Partner closely with Sales, Customer Success, and Product to deliver a seamless member experience.
- Maintain clean, accurate pipeline and account records in CRM.
View Full Description & ApplyYou'll be redirected to the employer's site
