Technical Account Manager
New
US; Grand Rapids, MichiganFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2-4 years
- Required Skills
- Account Management
Requirements
- 2-4 years of technical sales or account management experience in security or related industries.
- Strong knowledge of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systems.
- Must have experience in account management.
- Excellent communication and relationship-building skills.
- Be able to work at a fast-paced environment.
- Strong technical aptitude with digital and security technologies.
- Commercially minded with a focus on delivering measurable client and business outcomes.
Responsibilities
- Develop and manage client relationships, serving as the primary point of contact for key accounts.
- Generate new business opportunities by expanding within existing accounts.
- Collaborate with clients to understand business challenges and align solutions across physical security and managed services.
- Leverage knowledge of CCTV, intrusion, fire, and nurse call systems to design tailored solutions.
- Stay current with new security technologies, products, and industry trends to advise clients effectively.
- Partner with technical teams to ensure client needs are accurately translated into deliverables.
- Identify opportunities for up-selling and cross-selling across the security and IT service portfolio.
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