Senior Client Success Partner
New
Q
QventusHealthcare SaaS
Remote, United StatesFull-TimeSenior
Salary130,000 - 150,000 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- Artificial IntelligenceCross-functional Team LeadershipAccount ManagementChange ManagementSaaSEHR
Requirements
- 7+ years of professional experience at a top healthcare consulting firm or client-facing professional services role at a workflow-oriented SaaS company.
- Polished executive presence with ability to create compelling value narratives.
- Proven track record of developing relationships across all levels of a hospital organization.
- Experience collaborating cross-functionally with internal and external stakeholders.
- Client or Account Management experience with complex healthcare organizations.
- Ability to understand client business challenges and translate AI solutions into operational impact.
- Familiarity with EHR systems.
- Ability to travel up to 30-40% nationwide.
Responsibilities
- Manage and grow a high-impact portfolio of strategic national healthcare provider organizations.
- Serve as a mentor to the CS team, fostering professional growth and best-in-class standards.
- Partner with Product and Engineering leadership to define long-term product roadmap.
- Lead complex process redesigns and clinical workflow overhauls across health systems.
- Leverage functional periop expertise to create buy-in for tool adoption.
- Navigate difficult conversations with client executives to effect system-wide change.
- Manage cross-functional work to meet contractual commitments and maintain positive relationships.
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