Senior Client Success Manager - Programmatic

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Zeta GlobalDigital Advertising

Remote - United StatesFull-TimeSenior

Salary80,000 - 95,000 USD per year

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Job Details

3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning
Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs
Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process
Strong analytic skills, including high level of comfort with Excel
Passion for digital media and thorough knowledge of the programmatic advertising industry
Exemplary written and verbal communication skills, with the ability to convey complex ideas clearly and convincingly
Initiative-taking individual with strong work ethic, able to work autonomously while being receptive to guidance
Intelligent, outgoing individual with interpersonal skills and work ethic
Comprehensive experience with MS Office, particularly Excel and PowerPoint
Ability to travel as needed

Rapidly acquire a thorough knowledge of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers
Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers
Lead weekly client status meetings while discussing campaign reporting, optimizations & insights
Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer’s business needs
Prepare and conduct high impact reporting presentations in collaboration with analytics team
Ensure exemplary customer satisfaction levels with every customer interaction

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