Director, Customer Management Risk Strategy
New
Z
Zip Co LimitedFinancial Services
Remote-first opportunity for US-based employeesFull-TimeDirector
Salary192,000 - 241,000 USD per year
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Job Details
- Experience
- 15+ years
- Required Skills
- PythonSQLSnowflakeData analyticsDatabricksR
Requirements
- 15+ years of experience in financial services developing and deploying credit strategies
- Experience analyzing data and using database query language (e.g. SQL) and programming tools (Python, R, Databricks, Snowflake)
- Quantitative background in engineering, statistics, math, economics, business, or related disciplines
- Experience leading and developing analytical teams
- Strong communication, interpersonal and presentation skills
- Analytical mindset and strong problem-solving skills
- Experience with regulatory compliance, such as FCRA and Reg Z (plus)
Responsibilities
- Own credit line increases for existing customers to drive incremental transaction volume
- Own credit line decrease strategy to mitigate future losses
- Drive conversion of customers from our checkout channel to use the Zip app
- Manage and develop analysts to drive strategic changes
- Partner with Collections and Customer Experience team to monitor performance and cost
- Own strategies to drive activation from lower activity customers
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