Loss Mitigation Specialist
New
Z
ZippyManufactured Home Loans
Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, and Wisconsin.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years of experience in loss mitigation, mortgage servicing, underwriting, or related field
- Required Skills
- Microsoft OfficeFinancial analysis
Requirements
- 2+ years of experience in loss mitigation, mortgage servicing, underwriting, or related field
- Strong working knowledge of loss mitigation solutions and default processes
- Experience reviewing borrower financial documents such as tax returns, pay stubs, and bank statements
- Ability to manage a pipeline and prioritize effectively in a deadline-driven environment
- Strong communication skills with the ability to handle sensitive financial conversations
- Detail-oriented with sound judgment and decision-making ability
- Proficiency in Microsoft Office and servicing platforms
Responsibilities
- Manage an active pipeline of delinquent accounts requiring loss mitigation evaluation
- Review borrower financials and determine eligibility for workout solutions
- Drive the collection of complete and accurate documentation
- Clearly communicate available options to borrowers, including retention and liquidation paths
- Make timely, well-supported decisions based on hardship, financial capacity, and guidelines
- Maintain consistent follow-up to keep files moving
- Ensure all accounts are handled in compliance with applicable regulations and internal policies
- Document all activity accurately within servicing systems
- Partner with Collections, Underwriting, Legal, and Default teams to move accounts to resolution
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