Senior Product/User Researcher

New
Location: US (remote-friendly)ContractSenior
Salary not disclosed
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Job Details

Requirements

  • Senior-level experience in product/UX research within digital product organizations
  • Experience establishing research practices without mature infrastructure
  • Strong mixed-methods expertise (qualitative and quantitative)
  • Experience operating continuous or rolling research programs
  • Deep understanding of research rigor, bias mitigation, and insight synthesis
  • Ability to elevate research literacy and coach non-researchers
  • Experience partnering with design and product leadership
  • Comfortable operating with high autonomy, ambiguity, and program ownership

Responsibilities

  • Establish research philosophy, standards, and best practices across the organization
  • Define frameworks, templates, and governance for research execution
  • Build scalable research infrastructure including participant recruitment and knowledge management
  • Own and operate a continuous rolling research program
  • Partner with product teams to translate needs into structured, methodologically sound test plans
  • Synthesize findings into actionable insights to inform product direction
  • Apply qualitative and quantitative methodologies across discovery and evaluative research
  • Manage external research agencies for larger scoped studies
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