Implementation Manager
New
H
HightouchAI Marketing
Remote (North America)Full-TimeManager
Salary140,000 - 180,000 USD per year
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Job Details
- Experience
- 5-10 years
- Required Skills
- ETLRESTful APIs
Requirements
- 5-10 years of experience in technical implementation, solutions architecture, or similar roles
- Strong technical background with hands-on experience in data integration, APIs, and enterprise architecture
- Proven track record of managing complex technical implementations
- Experience creating and optimizing scalable implementation processes
- Excellence in technical project management
- Strong presentation and facilitation skills
- Experience with data warehouses, ETL processes, and marketing technology (plus)
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent)
Responsibilities
- Drive the onboarding process for customers, working closely with Technical Account Managers
- Design and optimize implementation frameworks that can scale
- Lead technical discovery sessions and implementation workshops
- Create and maintain detailed technical documentation
- Develop and execute implementation plans that minimize time-to-value
- Partner with Technical Account Managers to resolve technical blockers
- Build relationships with technical stakeholders
- Contribute to product development by providing feedback to engineering
- Standardize and automate implementation processes
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