Obsidian Security

Obsidian Security is a threat detection and posture management for business-critical saas applications.

101-250 employees

Founded 2017

$90M series c

Computer

Private Company

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Computer SaaS Cyber Security Network Security

Open Positions9

US Remote (East/Central)Full-TimeSaaS SecurityPosted

Senior Support Engineer

Own complex, high-severity, and escalated tickets end to end, acting as the top technical escalation point before engineering.
Diagnose deep technical issues across APIs, identity and authentication, integrations, telemetry, and product data flows.
Partner with the Head of Customer Support to design, build, and continuously tune agentic support systems, including automated triage, resolution, and knowledge retrieval.
Convert your own resolution work into reusable automation, playbooks, and knowledge that agentic systems can execute without human involvement.
Identify where automation and agentic resolution fail, then close those gaps to raise deflection and automated resolution quality.
Interface with Product and Engineering on root cause analysis, bug escalation, and permanent product fixes.
Set the technical quality bar for the support function and mentor other engineers on it.

PythonCybersecurityRESTful APIs+3 more

Showing 1 of 9 positions

About Obsidian Security

Obsidian Security pioneers SaaS security, protecting business-critical applications like Microsoft 365, Salesforce, and Workday. Their platform unifies threat detection, posture management, and incident response, serving over 200 global enterprises. They have secured $119.5M in funding, including a $90M Series C, and grew revenue by 3.5x in one year. They secure companies like Snowflake, T-Mobile, and Pure Storage.

How We Work

Obsidian Security operates on a clear C.O.D.E.: "Customers Win, We Win," "One Obsidian, One Score," "Do Great Things Together," and "Everyone is a Pioneer." This framework guides your daily interactions and decisions. They prioritize customer satisfaction, data ethics, and privacy. You will find a collaborative environment where 97% of employees feel people cooperate. This team works to make a significant impact.

Engineering at Obsidian Security

You will build and maintain APIs and backend services using modern languages like Python or Go. The platform leverages a Knowledge Graph to normalize data across SaaS applications, enabling robust security analysis. They are an AI-forward engineering organization. You will effectively use AI tools and understand core AI/ML concepts like LLMs and vector databases. This helps build AI-ready systems and enhances development efficiency. They tackle complex challenges in threat detection and SaaS security posture management. Engineers work with cloud platforms like AWS and GCP. They are solving real-world problems in the evolving cybersecurity landscape.

Why Join Us

Contribute to a cutting-edge SaaS security platform trusted by Fortune 1000 companies.
Work in an AI-forward engineering organization, applying advanced AI/ML concepts.
Collaborate with leaders who helped define endpoint and identity security at CrowdStrike and Okta.
Join a rapidly growing company with strong global momentum and a clear path towards IPO readiness.
Benefit from comprehensive support for your well-being, including 12 weeks of new parent leave and professional development resources.

Benefits & Perks

Competitive compensation with equity and 401k
Comprehensive healthcare with dental and vision coverage
Flexible paid time off and paid holiday time off
12 weeks of new parent or family leave
Personal and professional development resources

Tech Stack

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