Partner Engagement Manager
New
M
Midstream HealthHealthtech SaaS
Remote | USFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisAccount ManagementRelationship managementCustomer SuccessSaaS
Requirements
- 5+ years of customer success or customer-facing experience.
- Background in SaaS, healthcare, or enterprise software.
- Outcome-oriented mindset focusing on measurable value.
- Strong relationship-building skills with executive stakeholders.
- Proactive, solution-oriented approach to customer challenges.
- Commercially aware with an ability to identify growth opportunities.
- High-ownership mentality suitable for a startup environment.
Responsibilities
- Own customer outcomes by defining success and tracking progress.
- Drive product adoption and engagement within customer workflows.
- Proactively manage account health to ensure retention.
- Build and maintain trusted relationships across all levels of the customer organization.
- Turn customers into advocates through positive experiences.
- Identify and support expansion opportunities based on customer value realization.
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