Associate, Salesforce Administration
New
F
First Help FinancialFinancial Services
Remote/Anywhere in the United StatesFull-TimeMiddle
SalaryAt least 67,808 USD per year
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Job Details
- Experience
- 2+ years of Salesforce administration experience
- Required Skills
- Data AnalysisMicrosoft OfficeCRM
Requirements
- Bachelor's Degree
- Active/Current Salesforce.com Administrator Certification
- 2+ years of Salesforce administration experience
- Understanding of business unit requirements
- Experience with custom objects, fields, picklists, page layouts, and Flows
- Experience with approval processes, validation rules, custom tabs, and reports
- Experience with dashboards and email templates
- Strong computer skills including Microsoft Excel, PowerPoint, and Word
- Excellent written and verbal communication skills
- Strong interpersonal and teamwork skills
Responsibilities
- Own day-to-day Salesforce administration for the sales organization.
- Manage the Salesforce enhancement backlog, prioritize requests, and maintain a delivery roadmap.
- Administer users, profiles, roles, permission sets, and security model.
- Build and maintain reports and dashboards used by Sales leadership and field teams.
- Translate business requirements into clear technical requirements.
- Troubleshoot user issues and system defects as the Salesforce SME for Sales.
- Support and maintain integrations including Salesforce Maps, Pardot, DocuSign, and Roll-Up Helper.
- Coordinate and collate reporting from different data sources.
- Work with leadership to study and develop metrics to optimize sales performance.
- Analyze sales process to identify gaps and opportunities for improvement.
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