Associate, Endpoint Administrator
Remote U.S.-based roleFull-TimeEntry
Salary90,000 - 110,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 2–4 years of hands-on experience
- Required Skills
- Microsoft OfficeNetworkingTroubleshooting
Requirements
- Bachelor’s degree or equivalent combination of education and experience
- 2–4 years of hands-on experience in endpoint administration, desktop support, or IT operations in an enterprise environment
- 5+ years of overall IT experience preferred
- Strong expertise in Microsoft Windows operating systems, including installation, configuration, and troubleshooting
- Experience with endpoint imaging, patch management, and software deployment processes
- Proficiency in Microsoft 365 and Office suite administration
- Strong understanding of networking and security fundamentals (TCP/IP, DNS, authentication, firewalls)
- Experience using IT troubleshooting and diagnostic tools
- Strong documentation and technical writing skills
- Excellent communication and customer service skills with ability to support users at all levels
- Strong organizational and time management abilities in fast-paced environments
- Ability to work independently and collaboratively within cross-functional teams
- Physical ability to handle basic hardware setup and equipment as needed
Responsibilities
- Deploy software updates, security patches, and application packages using tools such as Microsoft Intune, Automox, or similar endpoint management platforms
- Install, configure, and maintain endpoint hardware and software to ensure consistent and secure system performance
- Develop, maintain, and deploy standardized operating system images for enterprise endpoints
- Monitor endpoint systems to ensure performance, availability, compliance, and security baseline adherence
- Troubleshoot and resolve endpoint-related incidents, providing timely support and root-cause analysis
- Support escalations from Service Desk teams and contribute to advanced technical issue resolution
- Maintain documentation including troubleshooting steps, system changes, and technical knowledge articles
- Assist in endpoint security enforcement, patch validation, and compliance audits
- Participate in system upgrades, application deployments, and endpoint lifecycle initiatives
- Collaborate with internal IT teams, vendors, and stakeholders to support system reliability and improvements
- Provide end-user support, training, and guidance on endpoint tools and best practices
- Support on-call responsibilities and assist during critical incidents or system outages when required
View Full Description & ApplyYou'll be redirected to the employer's site
