Manager, Acquiring, Alert Review, Preventative Fraud
New
C
Careers at TideFintech / Payments
Our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year.Full-TimeManager
Salary not disclosed
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Job Details
- Experience
- 6–8+ years
- Required Skills
- Data AnalysisPeople ManagementRisk ManagementStakeholder management
Requirements
- 6–8+ years of experience in merchant acquiring, transaction monitoring, or financial crime operations
- Experience managing managers or multiple team leads in a high-volume, fast-paced environment
- Deep understanding of card acquiring, merchant risk and payment flows
- Strong investigations background handling complex fraud or financial crime cases
- Data-driven mindset with ability to interpret complex datasets
- Experience influencing senior stakeholders and working cross-functionally
- Understanding of fraud typologies within merchant acquiring
- Experience designing, optimising, and scaling transaction monitoring frameworks
- Excellent communication skills
- Ability to manage competing priorities in a fast-changing environment
Responsibilities
- Lead and manage multiple Team Leaders across Acquiring Transaction Monitoring
- Set the strategic direction for acquiring monitoring
- Oversee the monitoring of merchant activity, transaction flows, and behaviours
- Act as a senior escalation point for complex, high-risk, or high-impact investigations
- Drive a strong investigations culture and robust decision-making frameworks
- Own and optimise end-to-end acquiring monitoring processes
- Partner with Product, Engineering, and Data teams to enhance tooling and detection
- Ensure adherence to regulatory requirements and card scheme rules
- Lead capacity planning and resource management
- Build strong relationships with senior stakeholders
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