Benefits Operations Specialist
New
R
Remote - Referral BoardHR Technology
APAC, asyncFull-TimeMiddle
Salary35,250 - 89,250 USD per year
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Customer serviceData entryZendeskNotion
Requirements
- Experience in HR Operations Employee Benefits
- Ideally experience in delivering US PEO services
- Obsessed to provide an excellent customer service experience
- Strong organizational and time management skills
- Strong verbal, written, and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to multi-task effectively across various tech tools
- Manager of one
- Writes and speaks fluent English
Responsibilities
- Provide delightful support to Employees and Clients re: Benefits in multiple areas
- Process and solve tickets and escalations in Zendesk/e-mail
- Execute with care and precision data related tasks
- Help define/detail and execute on Standard Operating Procedures
- Work closely and effectively within the Benefits team and with other Remote departments
- Maintain the operations process documents and find automation possibilities
- Research and distill written knowledge in Notion
- Be an internal and external champion of Remote's values and Benefits team's goals
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