Sr. Customer Success Manager - Industrial Vertical
New
Individual must be authorized and working from the United States., Eastern or Central time zonesFull-TimeSenior
Salary75,000 - 90,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years proven experience
- Required Skills
- Analytical SkillsMicrosoft ExcelProblem SolvingOrganizational skillsTime ManagementMultitaskingInterpersonal skillsNetworkingMS OfficeAccount ManagementPowerPoint
Requirements
- Bachelor's Degree, or equivalent work experience.
- 3+ years proven experience and track record in sales account management.
- Managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience.
- Proficiency with MS Office applications including Word, PowerPoint, and Excel.
- Strong oral and written communication, and interpersonal skills.
- Outstanding multi-tasking and time-management abilities.
- Excellent organizational, analytical, problem analysis and problem-solving skills.
- Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity.
- 2 years of virtual work experience (Preferred).
- Work experience in professional account management and sales environment is desirable (Preferred).
- Ability to work 40-50 hour work week with additional hours as customers, situations and projects require.
Responsibilities
- Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history.
- Track revenue trends and sales opportunities and analyze competitive threats.
- Meet or exceed monthly and annual revenue objectives within a defined list of named accounts.
- Identify additional products or solutions FA can provide.
- Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions.
- Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization.
- Maintain a current understanding of First Advantage competitor’s offerings.
- Prepare and deliver quarterly and annual client business reviews.
- Document and manage all action/project plans for assigned client base.
- Analyze trends and make recommendations on potential changes to customer programs.
View Full Description & ApplyYou'll be redirected to the employer's site
