- Own the end-to-end customer lifecycle, leading and driving the renewal process for a dedicated book of business in the Financial vertical, delivering a high-touch onboarding experience and consistent value delivery through regular engagements to ensure 100% continuity and satisfaction.
- Lead the renewal management process with 100% forecasting accuracy, proactively identifying and mitigating churn or contraction risks through strategic "save plays."
- Transition accounts from reactive usage to proactive strategic roadmaps, identifying business-critical workflows where Sayari can provide deeper value and become an indispensable strategic and consultative partner to Sayari’s key commercial accounts.
- Become an expert in Sayari’s platform and data, capitalising on an Analyst’s mindset to provide data-driven insights and technical guidance to power-users.
- Conduct complex product training and demos, translating Sayari’s technical capabilities into specific solutions for Sanctions, AML, Financial Crime, and TPRM use cases.
- Leverage your expertise to influence industry conversations, build personal and company brand trust, and drive growth through high-quality advocacy.
- Partner with Account Managers and Account Executives to identify and qualify expansion opportunities, driving toward a 120% NDR target for your account base.
- Partner closely with R&D, Solutions, and Product teams to advocate for client needs and influence the 2026 product roadmap.
- Act as a cross-functional bridge, coordinating with Legal and Finance to resolve support escalations and triage customer needs with speed and precision.
SalesforceAccount ManagementCRM+2 more