Virtual Assistant Travel Concierge

New

Hire OverseasTravel, Hospitality

Colombia. Ecuador. Argentina. Venezuela, Bolivarian Republic of. Chile. MexicoFull-Time

Salary not disclosed

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Job Details

Empathetic and client-obsessed: you treat every traveler like a VIP
Detail-oriented and reliable: you catch mistakes others miss before they become problems
Exceptional written English: you write with clarity, warmth, and professionalism
A self-starter: you love learning, exploring, and improving processes without being asked
Tech-savvy: comfortable using Slack, WhatsApp, Google Sheets and Docs, and booking platforms
Fast but thoughtful: you balance responsiveness with high-quality work
Curious and well-informed: you research effectively, verify information, and stay ahead of travel trends

Chat with travelers via WhatsApp to understand their preferences and deliver personalized recommendations
Respond quickly and thoughtfully to incoming inquiries with initial responses landing within 10 to 20 minutes during your shift
Handle special requests and ensure smooth communication between clients and hotels or vendors
Research and recommend hotels, restaurants, and attractions using AI tools and reliable online sources
Verify every detail including location, timing, currency, and amenities before confirming bookings
Coordinate hotel reservations, car rentals, and travel logistics across multiple booking platforms
Write and curate destination guides and travel recommendations that blend editorial polish with practical, on-the-ground insight
Collaborate with the marketing team to highlight exceptional hotels and destinations for social content
Stay current on travel trends, new openings, and hidden gems worth knowing about
Think fast and find creative solutions when plans shift due to flight delays, cancellations, or unexpected changes

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