Senior Biz Ops & People Generalist
T
TheyDoSaaS
European Economic AreaFull-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- StrategyBusiness OperationsSaaSGoogle WorkspaceSlackNotion
Requirements
- Experience working within a growing remote or hybrid SaaS organisation, supporting team members across multiple geographies and time zones.
- Experience in strategy and operations, business operations, people operations, employee experience, or similarly cross-functional operational roles. Experience spanning multiple areas is strongly preferred.
- Experience planning and coordinating in-person company events, including logistics, vendor management, and attendee experience, is preferred.
- Third-level education in Human Resources, Business, Operations, Psychology, or a related field is preferred.
- Strong generalist mindset. You’re comfortable switching between operational, strategic, and people-focused work.
- Comfortable working across modern SaaS and AI tooling, including platforms such as Slack, Notion, Google Workspace, and workflow automation tools.
- A self-starter who thrives in autonomous environments and is comfortable improving existing processes or building new ones from scratch.
- Strong communicator with excellent interpersonal skills, high attention to detail, and the ability to build trust across teams and seniority levels.
- Pragmatic and solutions-oriented, with a focus on what works rather than what’s perfect.
- Comfortable managing multiple priorities simultaneously and operating effectively in fast-moving, ambiguous environments.
- High emotional intelligence with a genuine care for people, collaboration, and building an equitable, people-first organisation.
- Coachable and growth-oriented — you actively seek feedback, reflect on it, and use it to improve.
Responsibilities
- Own our onboarding program, ensuring new hires feel welcomed, prepared, and set up for long-term success.
- Organise and host our bi-weekly all hands/AI Q&As.
- Lead our annual company retreats, from logistics to itineraries, liaising with our service vendor and ensuring a seamless and engaging experience.
- Support functions in planning and coordinating in-person team meet-ups.
- Partner with our CEO and executive team to set priorities, track progress, and drive execution of strategic initiatives, including OKR rollout, execution tracking and strategic communications.
- Translate high-level goals into actionable plans, timelines, and measurable outcomes.
- Identify operational risks, process gaps, and cross-functional dependencies, and drive actionable solutions to keep strategic initiatives on track.
- Partner with our Principal People Operations Specialist to continuously improve people operations and employee experience initiatives, including the implementation of AI and automation across workflows and operational processes.
- Lead internal communications, partnering with the leadership team to manage communications and updates effectively.
- Organise and attend our quarterly leadership team meet-ups (accommodation, catering, agenda) and ensure alignment, accountability and follow-through on agreed actions.
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