Integrations Analyst
M
Mark43Public Safety
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia.Full-TimeJunior
Salary not disclosed
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Job Details
- Experience
- 1-3 years' experience
- Required Skills
- SQLKubernetesLinuxTroubleshootingJSON
Requirements
- 1-3 years' experience in an Integration Analyst, Implementation Specialist, Technical Analyst, Technical Project Management, or IT support role at a growing company.
- Passion for supporting law enforcement, first responders, and other government agencies.
- Experience in a customer-facing role, preferably in project management, training, customer support, and/or feedback collection.
- Strong organizational skills and ability to multitask.
- Excellent written and oral communication skills.
- Ability to work independently and towards a deadline with minimal oversight.
- Ownership over your own work and a commitment to every part of a task, from big picture to small details.
- An attitude that is self-motivated, humble, detail-oriented, and committed to quality.
- Knowledge of API Integrations, XML, JSON, and Kubernetes.
- Knowledge of SQL.
- Strong troubleshooting skills, the ability to read technical logs.
- Basic understanding of Linux systems.
Responsibilities
- Assist key stakeholders, such as customers, third-party vendors, and Mark43 engineering teams, through the different stages of technical implementation, including requirements gathering, solutioning, documentation, mapping, configuration, and user acceptance testing.
- Track technical project schedules with stakeholders, help identify schedule risks, and support Implementation Managers with mitigation strategies.
- Configure, schedule, and maintain containerized software across a multi-cloud environment.
- Update external-facing technical documentation to educate stakeholders on Mark43 technical solutions.
- Work towards a worthwhile mission with a team of friendly and intelligent coworkers.
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