Epic Aura Integration Analyst
Workable locations: United StatesContractMiddle
SalaryAt least 85 USD per hour
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Job Details
- Experience
- 3 to 5 years of dedicated experience in Epic Aura or Epic Ambulatory integrations.
- Required Skills
- JiraTroubleshooting
Requirements
- 3 to 5 years of dedicated experience in Epic Aura or Epic Ambulatory integrations.
- Hands-on experience with FHIR API integration and HL7 messaging.
- Proven ability to build and troubleshoot Ordering and Results workflows.
- Proven track record of managing P1/P2 incidents under pressure and meeting rigorous SLAs.
- Advanced proficiency in Jira for task management and technical documentation.
- Exceptional communication skills and client-facing confidence.
- Comfortable leading calls, presenting to clinical leadership, and providing real-time technical guidance.
Responsibilities
- Lead client-facing technical calls to guide providers through the onboarding process.
- Translate complex integration requirements into actionable project plans.
- Design and build ordering and results workflows within Epic Aura/Ambulatory environments, ensuring seamless data exchange.
- Deploy and manage integrations using FHIR APIs as the primary standard, with a deep understanding of HL7 for legacy fallback scenarios.
- Act as the Tier 3 escalation point for critical production issues.
- Troubleshoot and resolve high-priority tickets within strict SLA timelines.
- Lead User Acceptance Testing (UAT) sessions, validating that builds meet clinical requirements and technical specifications.
- Maintain rigorous documentation discipline within Jira, ensuring all configurations, bugs, and project milestones are tracked with precision.
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