Epic Application Analyst
USFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Troubleshooting
Requirements
- Bachelor’s degree in Healthcare, IT, Computer Science, or related field preferred (or equivalent experience).
- Active Epic Certification in a Revenue Cycle module is required.
- 3+ years of hands-on Epic build experience, particularly in billing, patient access, or revenue cycle workflows.
- Strong understanding of hospital and/or ambulatory revenue cycle operations and healthcare financial processes.
- Experience with system implementation, configuration, testing, and Epic change control environments.
- Knowledge of interfaces, HL7 messages, and cross-system integration concepts.
- Strong analytical and problem-solving skills with ability to translate data into actionable system improvements.
- Excellent communication skills with ability to engage both technical and non-technical stakeholders.
- Highly organized, detail-oriented, and capable of managing multiple priorities in a remote, fast-paced environment.
- Strong collaboration mindset with a proactive, improvement-driven approach to healthcare operations.
Responsibilities
- Lead Epic Revenue Cycle strategy development, ensuring alignment between operational needs and IT system capabilities to improve end-to-end financial performance.
- Perform system build, configuration, testing, and maintenance activities while following IT change control processes and ensuring system stability.
- Partner with revenue cycle and IT leadership to identify workflow inefficiencies and implement Epic-driven process improvements.
- Analyze KPIs and operational data (e.g., denials, coding accuracy, registration, scheduling, authorization workflows) to recommend system enhancements.
- Serve as escalation point for Epic issues, managing tickets, troubleshooting problems, and ensuring timely resolution.
- Support reporting, decision documentation, SBARDs, and project materials to guide build and optimization initiatives.
- Deliver training support, documentation, and workflow education to operational teams and leadership.
- Participate in client onboarding, assessments, and stakeholder meetings to support system adoption and satisfaction.
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