Application Analyst- Patient Access
In United StatesFull-TimeJunior
Salary32.1 - 50.57 USD per hour
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Job Details
- Experience
- 2+ years of experience
- Required Skills
- Project ManagementMicrosoft ExcelMicrosoft OfficeTroubleshootingPowerPoint
Requirements
- Bachelor’s degree in Information Technology, Healthcare, Business, or related field preferred (or equivalent experience with relevant background).
- 2+ years of experience in application analysis, healthcare IT, or related technical support roles.
- Experience working with Patient Access systems and strong preference for Epic certification (Prelude, Cadence, Referrals).
- Strong understanding of system analysis, application lifecycle management, and healthcare workflows.
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Visio, Project).
- Ability to analyze complex problems, document requirements, and translate them into technical solutions.
- Strong communication skills with the ability to collaborate across technical and non-technical stakeholders.
- Ability to obtain and maintain required Epic certifications.
Responsibilities
- Provide day-to-day application support by diagnosing, troubleshooting, and resolving system and workflow issues related to Patient Access technologies.
- Configure, implement, test, and maintain healthcare applications, ensuring alignment with clinical and operational requirements.
- Gather and translate business and technical requirements into functional system designs and documentation.
- Support Epic applications (such as Prelude, Cadence, and Referrals), including configuration, optimization, and ongoing maintenance.
- Manage small to mid-sized projects, coordinating with cross-functional teams and vendors to deliver enhancements and implementations.
- Develop and maintain testing plans, scripts, training materials, and system documentation to ensure operational readiness and knowledge sharing.
- Collaborate with stakeholders to identify workflow improvements, support integrations, and ensure system integrity across platforms.
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