Patient Access & Pre-Access Supervisor
Source API remote eligibility restrictions: United States This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.Full-TimeManager
Salary47,400 USD per year
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Job Details
- Experience
- 1 to 3 Years
- Required Skills
- Artificial IntelligenceMicrosoft Office
Requirements
- 1 to 3 Years Job Experience
- 2 Year/ Associate degree or 4 year/ Bachelor’s Degree
- 2-3 years of supervisory experience in healthcare or business field preferred
- Ability to lead/direct others
- High degree of analytical ability
- Working knowledge of Microsoft Office
- Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
- Demonstrated advanced usage of AI and the management of teams using AI to lean into process and technological improvements, to include the exploration, experimentation, and application of AI
- Certified Healthcare Access Management (CHAM)
- Certified Revenue Cycle Representative (CRCR)
Responsibilities
- Coordinates all registration duties with direct and indirect reporting employees. Ensures registration and pre-registration duties are completed daily.
- Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary.
- Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary.
- Responsible for upfront collection process tracking and monitoring. Assigns goals and provides coaching and corrective action as appropriate.
- On-call rotation which includes days, nights, and weekends as necessary.
- Assists with developing department processes and procedures. Conducts staff training, education, and development. Conducts audits to ensure acceptable performance and provides continual coaching and education as necessary.
- Acts as a resource person for staff and ancillary departments.
- Manages assigned projects regarding implementing, tracking, and process changes.
- Participates in daily facility activities as assigned by Patient Access Leadership.
- Assists with staff evaluations. Maintains time/attendance system.
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