Product Manager – Identity, Access Management & Customer Configuration

New
Source API remote eligibility restrictions: United StatesFull-Time
Salary not disclosed
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Job Details

Required Skills
Artificial IntelligenceOAuthProduct Management

Requirements

  • Demonstrable experience owning and delivering a product or significant product feature end-to-end, ideally in an identity, security, or platform configuration domain.
  • Understanding of identity and access management concepts (RBAC, OAuth, SSO, audit logging) sufficient to make credible product decisions alongside engineering and security teams.
  • Awareness of security and compliance considerations relevant to agentic AI systems is advantageous.
  • Ability to make autonomous, data-informed product decisions and communicate them clearly to technical and non-technical audiences.
  • Experience managing complex stakeholder relationships, including senior commercial and security partners.
  • Experience working in energy, utility tech, SaaS, or platform-based product environments is advantageous.
  • Familiarity with experimentation platforms and AI productivity tools is advantageous.

Responsibilities

  • Own the strategy, vision and roadmap for identity and access management — evolving coverage from human users to AI agents, and incorporating auditing and security governance requirements as they emerge.
  • Define and drive product requirements for AI agent identity and permissions, working closely with the AI framework team to ensure agentic systems are appropriately secured, auditable, and governed.
  • Lead the customer configuration product area — understanding how configuration needs vary across customer segments and building scalable, self-service capabilities that reduce operational burden.
  • Make evidence-based prioritisation decisions across identity, access, and configuration workstreams, estimating effort and value of roadmap items and communicating trade-offs transparently with stakeholders.
  • Define and track key product outcomes — implementing dashboards for real-time performance visibility and using data to drive continuous improvement in security posture and customer experience.
  • Create and maintain a prioritised roadmap, working with your team to validate what adds value now and in future, drafting PRDs and specifications — leveraging AI to accelerate documentation.
  • Build long-term stakeholder relationships, implementing communications strategies and influencing effectively to drive alignment and outcomes.
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