Business Analyst - Payments

C
CapcoFinancial services
Location: Poland Possibility to work remotelyFull-TimeSenior
Salary not disclosed
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Job Details

Languages
Speaking English on daily basis
Experience
5+ years of experience
Required Skills
SQLAgileSCRUMCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem-solving skills

Requirements

  • 5+ years of experience as a Business Analyst in the payments industry, with a strong focus on credit card products.
  • Solid understanding of card scheme operations (Visa, Mastercard, etc.), issuer/acquirer models, and payment processing flows.
  • Experience working in Agile/Scrum environments.
  • Strong analytical and problem-solving skills with proficiency in tools like Excel, SQL, or BI platforms.
  • Excellent communication skills, with the ability to translate complex concepts into clear, actionable insights.
  • Familiarity with regulatory and compliance considerations in the payments space (e.g., PSD2, PCI DSS).

Responsibilities

  • Collaborate with product managers to define and refine product requirements for credit card and payment solutions.
  • Analyze business processes, customer journeys, and transaction data to identify opportunities for innovation and optimization.
  • Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria.
  • Support the end-to-end lifecycle of credit card products, including onboarding, authorization, clearing, settlement, and dispute management.
  • Conduct market and competitor analysis to inform product strategy and positioning.
  • Work with cross-functional teams (engineering, compliance, operations, finance) to ensure alignment and successful delivery.
  • Assist in UAT planning and execution, ensuring solutions meet business and regulatory requirements.
  • Monitor KPIs and performance metrics post-launch to assess impact and identify areas for improvement.
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