Senior Product Manager

United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years of Product Management experience
Required Skills
Product ManagementJiraProduct AnalyticsCommunication Skills

Requirements

  • 5+ years of Product Management experience, with a proven track record of delivering successful products that drive measurable impact
  • End-to-end product ownership experience, from ideation and specification through development, release, analysis, and iteration
  • Passion for customer research, deeply committed to understanding user needs through qualitative and quantitative insights, including conducting user interviews, analyzing behavioral data, and uncovering feature opportunities to validate ideas
  • Strong alignment with Jobs to Be Done (JTBD), ensuring product decisions align with Applause’s Product Vision Statement and drive meaningful outcomes
  • Data-driven decision-making expertise, utilizing user tracking and product analytics tools such as Pendo to inform strategy and measure success
  • Exceptional communication skills, with the ability to effectively engage stakeholders at all levels, from frontline employees to executives, both within and outside the organization
  • Collaborative and leadership-oriented, thriving in team environments, working cross-functionally with multiple stakeholders, and stepping into leadership roles as needed to drive alignment and execution

Responsibilities

  • Manage Jira epics & stories to empower engineers and designers to do their best work
  • Help the team complete 90% of roadmap features on time
  • Lead the planning and execution of user research
  • Help determine what new feature(s) to build in H2 2026 and beyond
  • Achieve a 40% survey result from customers
  • Utilize data across our apps to understand the strengths and weaknesses of the product
  • Gather and analyze product feedback directly from customers
  • Use the feedback to prioritize the roadmap and help us achieve our sales and retention goals
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