AI Automation Specialist
Remote MexicoFull-Time
Salary not disclosed
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Job Details
- Required Skills
- PythonSQLJavascriptRESTful APIsPrompt Engineering
Requirements
- Prompt Engineering – experience in defining clear prompts for complex agents, experience in debugging and tweaking prompts
- Scripting & Programming - Intermediate level in Python, JavaScript, or similar languages for automation, data processing, and system integrations
- AI Agent Development - Basic to intermediate understanding of conversational AI, chatbot frameworks, and agent workflow design principles including but not limited to guard rails, evaluations, etc.
- API Integration - Basic to intermediate skills in working with REST APIs, webhooks, and system integrations
- Database Fundamentals - Basic knowledge of SQL and database concepts for data retrieval and agent connectivity
- BotDojo Platform - Willingness to learn or basic familiarity with the platform's interface, configuration options, and deployment processes
- Effective oral, written and interpersonal communication skills
- Bachelor’s degree in Computer Science, Engineering, Mathematics, Business Management or a related field preferred
Responsibilities
- Work with business teams to gather requirements, translate them into technical specifications, and train end-users on AI agent functionality and best practices
- Design, configure, and roll out AI agents using BotDojo and other approved AI tools, implementing workflows and conversation flows based on business requirements
- Provide ongoing technical support to users, maintain documentation for all AI agents, and stay current with platform updates and new features
- Track AI agent performance, troubleshoot issues, perform regular maintenance and updates, and ensure optimal functionality across all deployed agents
- Integrate AI agents with existing company systems and databases using scripting languages, and create automated workflows for data processing and agent configuration
- Ensure AI agents meet company security standards, data privacy requirements, and quality guidelines while maintaining proper documentation and version control
- Analyze usage metrics and performance data to identify improvement opportunities and generate reports on business impact and efficiency gains
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