Dutch Speaking Customer Service for Fashion & Luxury Brand

Workable locations: GreeceFull-Time
Salary not disclosed
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Job Details

Languages
A native-level of fluency in Dutch and a B2-level of fluency in English (both written and spoken) is required.
Required Skills
Communication SkillsCustomer serviceInterpersonal skills

Requirements

  • A native-level of fluency in Dutch and a B2-level of fluency in English (both written and spoken) is required.
  • A strong commitment to delivering high-quality customer service.
  • Previous experience in customer service, especially in fashion or luxury sectors, is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.
  • Positive attitude with a proactive approach to customer satisfaction.
  • Willingness to learn and grow within a dynamic and supportive work environment in Greece.

Responsibilities

  • Provide exceptional customer service to Dutch-speaking clients.
  • Handle inquiries related to fashion and luxury products, orders, and returns.
  • Maintain a professional and friendly demeanor while representing the luxury brand.
  • Accurately document customer interactions to support continuous improvement.
  • Collaborate with team members to enhance customer satisfaction and loyalty.
  • Participate in training to stay updated on product knowledge and brand standards.
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