Security Dispatcher
C
CrewBloomSecurity
Philippines. Pakistan. South AfricaFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Communication SkillsAttention to detailMultitasking
Requirements
- High school diploma or GED (required)
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Proficiency with computers and basic office software
- Ability to work 12-hour shifts, including nights, weekends, and holidays
- Professional demeanor and strong attention to detail
- Primary internet connection with a minimum speed of 15 Mbps
- Backup internet connection with at least 10 Mbps
- Desktop or laptop equipped with at least Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor
- A minimum of 8 GB RAM
- Backup device must meet or exceed the performance of an Intel Core i3 processor
- A functioning webcam
- A noise-canceling USB headset
- A quiet, dedicated home office space
- A smartphone for communication and verification purposes
Responsibilities
- Dispatch and coordinate security officers and patrol units
- Monitor alarms, cameras, radios, and communication systems
- Receive, document, and relay incident reports and service calls
- Maintain accurate logs of calls, incidents, and personnel activity
- Communicate effectively with clients, security staff, and supervisors
- Escalate emergencies according to company protocols
- Ensure compliance with company policies and procedures
- Provide professional customer service at all times
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