Project Operations Manager
H
Hadley DesignsE-commerce
Workable locations: United States. Canada. Sweden. Poland. Saudi Arabia. ChileFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least 3 years of experience
- Required Skills
- Project ManagementOperations ManagementCommunication SkillsCollaborationOrganizational skillsProcess improvement
Requirements
- At least 3 years of experience in operations management, program management, or related roles within fast-paced, cross-functional environments.
- Comfortable collaborating across all levels of the organization, including close interaction with executives.
- Strong organizational and communication skills, with an ability to manage complex operations and prioritize effectively.
- Proficient in modern operations management and documentation tools.
- Able to work within existing systems while thoughtfully improving them.
- Thrive in fast-paced environments, are calm under pressure, and can move projects forward even in ambiguous situations.
- Motivated by ownership and accountability and excel at driving team effectiveness and achieving results.
- Detail-oriented and understand how small things can impact the bigger picture.
Responsibilities
- Lead cross-functional product launch initiatives from planning through execution, ensuring that all work is completed on time and at the highest quality.
- Partner closely with the CCO and functional leads to ensure alignment on priorities, sequencing, and tradeoffs.
- Ensure the launch process is streamlined and organized, and that all deliverables are coordinated and meet expectations.
- Continuously identify opportunities for process improvements that increase efficiency and enhance execution.
- Own and manage operations plans, dependencies, and timelines across teams to ensure that every product launch is executed efficiently and on schedule.
- Drive regular check-ins with teams to align efforts, surface risks, and resolve blockers.
- Maintain and ensure the accuracy of operations management tools such as ClickUp, Airtable, and Box.
- Provide clear, concise updates to leadership on project status, potential risks, and next steps to keep the entire organization aligned.
- Serve as the trusted execution partner to leadership, ensuring that work moves forward without delays or miscommunications.
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