Locus Robotics

Locus Robotics is a warehouse robotics company that manufactures autonomous mobile robots to support e-commerce.

251-500 employees

Founded 2014

$117M series f

Warehousing

Private Company

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Warehousing Logistics Industrial Automation E-Commerce Warehouse Automation Robotics

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions2

Location: United States; Job Type: Remote; Region: ['United States']Full-TimeWarehouse roboticsPosted

Customer Success Manager

Oversee daily customer site operations and proactively address challenges.
Ensure successful customer deployments and drive continuous improvement and customer satisfaction.
Serve as the primary contact for escalated technical issues and drive timely resolution.
Coordinate warehouse mapping, preventive maintenance, and system upgrades.
Manage change requests and align customers and internal teams on scope, schedule, and budget impacts.
Compile and analyze performance metrics, including throughput, units per hour, and lines per hour.
Conduct post-project evaluations and identify improvements for future deployments.
Monitor site performance for compliance with contractual requirements.
Scale system capabilities to support evolving customer needs and operational growth.

Project ManagementNetworking

Showing 1 of 2 positions

About Locus Robotics

Locus Robotics pioneers autonomous mobile robots that transform e-commerce and warehouse logistics. Our robots boost order productivity 2-3x and achieve near-perfect accuracy. We have deployed solutions at over 350 sites worldwide. Our technology is trusted by more than 150 leading organizations. We manage 6 billion robot-assisted picks and average 3 million per day.

How We Work

You will find a flexible work environment at Locus Robotics. We offer remote, hybrid, or on-site options based on job responsibilities. We foster a strong global team spirit. Collaboration is key in our daily operations. Our internal "Locus University" offers professional development.

Engineering at Locus Robotics

At Locus Robotics, engineers solve complex real-world challenges at scale. You will work with AI and advanced robotics. Our LocusONE platform powers intelligent autonomous mobile robots. You will enhance robotic perception systems. This involves navigation, localization, manipulation, and task execution. We use multimodal sensor data like RGB, depth, and LiDAR. You will research and prototype modern AI architectures. These include cutting-edge visual SLAM and large language models for robotics. We bridge academic research with real-world robotic deployment. Your work directly influences production robotic systems.

Why Join Us

Your expertise directly influences global growth and strategic decisions.
You will work with real-world data from 15,000+ robots across hundreds of global customer sites.
Your contributions immediately impact production robotic systems used daily.
You will receive world-class mentorship from experienced AI and robotics researchers and engineers.
We offer pathways for career growth, including future internships and full-time roles.

Benefits & Perks

Competitive benefits package specific to your country of employment.
Professional development through our "Locus University" program.
Peer and company recognition programs.
Commitment to employee well-being and mental health.
Potential for bonus and equity in certain roles.
Full-suite immigration support for qualified employees.
401(K) retirement plan.
Life insurance and disability insurance.
Dental and vision insurance.
Flexible Spending Account (FSA).

Tech Stack

web_servermappingmxserver

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