Associate Account Manager
Location: Sao Paolo, BRFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Advanced or fluent English
- Experience
- 3+ years
- Required Skills
- Microsoft ExcelClient relationship managementPowerPoint
Requirements
- 3+ years in eCommerce, digital media, or marketplace marketing - with hands-on Amazon expertise across advertising, retail fundamentals, and platform tools/programs.
- Experience across additional global marketplaces and ad platforms including Mercado Livre, Shopee, Shein, AliExpress, and tools such as VTEX Ads and Topsort.
- Experience in an agency environment, ideally marketplace or eCommerce-focused, with exposure to managing multiple client accounts simultaneously.
- Proven ability to manage senior client relationships, align on business goals, and translate strategy into measurable outcomes.
- Excellent communicator across all levels - you can present to a CMO and coach a junior analyst in the same afternoon.
- Advanced or fluent English, with the ability to hold conversations with international teams.
- Highly organized, commercially sharp, and comfortable with ambiguity. You own your work and don't need to be chased.
- Proficient in Excel and PowerPoint; comfortable in data-driven environments.
Responsibilities
- Own client relationships end-to-end - serve as the primary contact for senior stakeholders (including C-suite), lead all meetings and presentations, manage expectations, and build lasting trust.
- Drive marketplace strategy - develop annual brand strategies, marketing and promotional plans, and supply chain recommendations. Identify new workstreams and upsell opportunities proactively.
- Execute and manage cross-functional delivery - coordinate with media, retail, creative, and sales teams to ensure projects are delivered on time and to a high standard. Own reporting, recaps, and action items.
- Stay ahead of the platform - monitor Amazon and marketplace updates, communicate relevant changes to clients, and translate new opportunities into actionable recommendations.
- Contribute to agency growth - support new business pitches, develop internal best practices and SOPs, contribute to agency thought leadership, and run onboarding/training sessions as needed.
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