Educational Support Specialist (Spanish-speaking)
New
T
Tutor Me EducationEducation
PhilippinesFull-TimeJunior
Salary not disclosed
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Job Details
- Languages
- English, Spanish
- Experience
- 2-3 years progressive career growth
- Required Skills
- Customer serviceMicrosoft OfficeTime Management
Requirements
- Time management, planning, and prioritization
- Ability to organize and manage multiple responsibilities successfully
- Exhibits professional and approachable demeanor
- Ability to prioritize and focus on key objectives, which may change from month to month
- Effective communications both in virtual environments
- Proficient in using all communication media including in person, phone, and video
- Ability to build engagement and trust in virtual relationships, whether with customers or with team members
- Works Well With Others
- Learning agility – able to adapt to changes in work environment by changing behaviors as required
- Able to acquire new skills as required
- Ability to engage, manage and grow virtual relationships with customers, employees, and business partners
- Ability to manage remote teachers
- Ability to work independently
- High tolerance for ambiguity
- Bachelor’s Degree required
- 2-3 years progressive career growth
- Experience working in a virtual operations and team environment
- Bilingual in English and Spanish required
- Proficient in Microsoft Office and Google applications
Responsibilities
- Actively support Tutor Me Education Regional Operations
- Provide outstanding academic services to students and their families
- Operate seamlessly in a virtual operating environment
- Maintain Tutor Me Education operating standards including people, financial, and academic standards
- Ensure delivery of programs and initiatives for our students and school district partners
- Meet operational excellence standards
- Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers
- Manage class schedules to effectively staff sessions and meet company efficiency and usage targets
- Manage virtual tutoring sessions
- Monitor all students’ academic progress
- Help ensure flawless execution of programs and initiatives
- Manage your own time in compliance with company and regulatory requirements
- Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments
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