Operations Associate
PhilippinesContractMiddle
Salary not disclosed
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Job Details
- Required Skills
- Microsoft ExcelGoogle SheetsLooker
Requirements
- Proficiency with data analysis tools (Looker, Excel, Google Sheets)
- Ability to manage complex schedules and resources effectively
- Skill in building and maintaining supplier and team relationships
- Team-oriented mindset
- Commitment to delivering excellent guest and client experiences
- Quiet, dedicated workspace
- Headset with mic and webcam
- Stable high speed internet with backup (minimum 5 Mbps)
- Laptop or desktop with at least quad core 2.5GHz CPU, 8GB RAM, 128GB SSD
Responsibilities
- Recruit, onboard, and integrate cleaners.
- Monitor cleaner performance, provide feedback, and address underperformance through training or deactivation.
- Manage cleaning and maintenance schedules, including linen deliveries.
- Ensure smooth communication with external service providers.
- Source, onboard, and maintain strong relationships with suppliers.
- Handle inbound requests and coordinate tasks with cleaners and suppliers.
- Manage payments and invoices.
- Continuously improve processes to enhance efficiency and guest satisfaction.
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