- Source and recruit cleaners across allocated locations.
- Conduct interviews, arrange trial cleans, and manage cleaner onboarding.
- Monitor cleaner performance using operational data and performance trackers, and coordinate feedback and retraining where required.
- Coordinate cleaning, maintenance, and linen schedules across the property portfolio.
- Manage day-to-day scheduling changes and liaise with cleaners, maintenance providers, linen suppliers, and contractors.
- Source, onboard, and manage supplier relationships and monitor performance against agreed service levels.
- Manage inbound operational requests and coordinate tasks with cleaners and suppliers.
- Handle operational administration, including scheduling payments and managing invoices.
- Identify process improvements and work with internal teams to support day-to-day operations.
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