Monitor cleaner performance, provide feedback, and address underperformance through training or deactivation.
Manage cleaning and maintenance schedules, including linen deliveries.
Ensure smooth communication with external service providers.
Source, onboard, and maintain strong relationships with suppliers.
Handle inbound requests and coordinate tasks with cleaners and suppliers.
Manage payments and invoices.
Continuously improve processes to enhance efficiency and guest satisfaction.
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About Houst
Houst is a leading property management company on a mission to be the global home of hosting. Since 2015, they have empowered thousands of hosts across more than 20 cities worldwide, from Auckland to Lisbon, to maximize their rental income with minimal effort. Houst offers a full suite of services, handling everything from listing creation and dynamic pricing to 24/7 guest communication, cleaning, and maintenance. By streamlining the entire short-term rental process, Houst allows property owners to earn up to 30% more than the market average, making hosting hassle-free.
How We Work
Houst fosters a collaborative environment where teams redefine hosting in an emerging industry. They tackle ambitious challenges, focusing on making a real impact and shaping the business. The company emphasizes a culture that encourages both professional growth and social connection, with team events and activities.
Technology at Houst
Houst leverages technology to deliver hospitality at scale, setting them apart from competitors who may only dabble in tech. They employ advanced algorithms and market data for dynamic pricing, ensuring competitive rates and maximized occupancy for hosts. Their platform supports local teams in managing every aspect of a booking, from guest communication to maintenance, indicating a robust system that integrates various operational components. Houst utilizes technologies like nginx, Cloudflare CDN, and Amazon for its infrastructure.
Why Join Us
Drive significant impact in a rapidly growing, global company with a proven track record of host earnings.
Contribute to an innovative approach that combines technology and human expertise to solve complex industry challenges.
Work in a supportive culture that values professional development and offers stock options, allowing you to share in the company's success.
Enjoy enhanced parental leave and a 'Pawternity' program, demonstrating a commitment to work-life balance and employee well-being.
Benefits & Perks
Pawternity: Work from home to help new pets settle in.
Employee Discounts: Money off at various restaurants, cafes, gyms, and cinemas via the Perkbox app.
Stock Options: Opportunity to share in the company's growth.
Parental Leave: Enhanced leave for spending time with a new child, regardless of gender.