Short-Term Rental Supply Coordinator

New
H
HoustShort-term rentals
Philippines, 09:00-18:00 (Paris time)ContractJunior
Salary not disclosed
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Job Details

Experience
At least 2 to 3 years of recent experience within the short term rental industry.
Required Skills
Microsoft ExcelGoogle SheetsLooker

Requirements

  • Have at least 2 to 3 years of recent experience within the short-term rental industry.
  • Have experience coordinating cleaners, suppliers, maintenance, or operational schedules.
  • Have experience using Looker, Excel, or Google Sheets to monitor performance and identify trends.
  • Demonstrate strong analytical and organisational skills.
  • Be able to manage multiple priorities in a fast-paced environment.
  • Have strong communication and relationship-building skills.
  • Work collaboratively and be willing to improve processes.
  • Have a customer-focused approach to guest and client experience.
  • Work the 09:00-18:00 Paris-time shift on a rotating roster, with some weeks including weekend work.
  • Have a quiet, dedicated workspace, a headset with microphone, and a webcam.
  • Have stable high-speed internet with a backup connection, minimum 5 Mbps.
  • Have a laptop or desktop with at least a quad-core 2.5GHz CPU, 8GB RAM, and 128GB SSD.

Responsibilities

  • Source and recruit cleaners across allocated locations.
  • Conduct interviews, arrange trial cleans, and manage cleaner onboarding.
  • Monitor cleaner performance using operational data and performance trackers, and coordinate feedback and retraining where required.
  • Coordinate cleaning, maintenance, and linen schedules across the property portfolio.
  • Manage day-to-day scheduling changes and liaise with cleaners, maintenance providers, linen suppliers, and contractors.
  • Source, onboard, and manage supplier relationships and monitor performance against agreed service levels.
  • Manage inbound operational requests and coordinate tasks with cleaners and suppliers.
  • Handle operational administration, including scheduling payments and managing invoices.
  • Identify process improvements and work with internal teams to support day-to-day operations.
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