Short-Term Rental Supply Coordinator
New
H
HoustShort-term rentals
Philippines, 09:00-18:00 (Paris time)ContractJunior
Salary not disclosed
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Job Details
- Experience
- At least 2 to 3 years of recent experience within the short term rental industry.
- Required Skills
- Microsoft ExcelGoogle SheetsLooker
Requirements
- Have at least 2 to 3 years of recent experience within the short-term rental industry.
- Have experience coordinating cleaners, suppliers, maintenance, or operational schedules.
- Have experience using Looker, Excel, or Google Sheets to monitor performance and identify trends.
- Demonstrate strong analytical and organisational skills.
- Be able to manage multiple priorities in a fast-paced environment.
- Have strong communication and relationship-building skills.
- Work collaboratively and be willing to improve processes.
- Have a customer-focused approach to guest and client experience.
- Work the 09:00-18:00 Paris-time shift on a rotating roster, with some weeks including weekend work.
- Have a quiet, dedicated workspace, a headset with microphone, and a webcam.
- Have stable high-speed internet with a backup connection, minimum 5 Mbps.
- Have a laptop or desktop with at least a quad-core 2.5GHz CPU, 8GB RAM, and 128GB SSD.
Responsibilities
- Source and recruit cleaners across allocated locations.
- Conduct interviews, arrange trial cleans, and manage cleaner onboarding.
- Monitor cleaner performance using operational data and performance trackers, and coordinate feedback and retraining where required.
- Coordinate cleaning, maintenance, and linen schedules across the property portfolio.
- Manage day-to-day scheduling changes and liaise with cleaners, maintenance providers, linen suppliers, and contractors.
- Source, onboard, and manage supplier relationships and monitor performance against agreed service levels.
- Manage inbound operational requests and coordinate tasks with cleaners and suppliers.
- Handle operational administration, including scheduling payments and managing invoices.
- Identify process improvements and work with internal teams to support day-to-day operations.
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