EDI & Reporting Coordinator
New
A
Assist WorldCoffee manufacturing
Listing location: Philippines / South Africa, Aligned with US business hoursPart-Time
Salary800 - 1,000 USD per month
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Job Details
- Languages
- Strong written and spoken English
- Required Skills
- Microsoft ExcelReportingTroubleshooting
Requirements
- Previous experience working with EDI systems.
- Experience processing and troubleshooting purchase orders.
- Experience with SPS Commerce or a similar EDI provider.
- Strong Excel skills.
- Experience working with detailed reports and large datasets.
- Strong attention to detail and accuracy.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and take ownership of tasks.
- Strong written and spoken English.
- Comfort communicating with internal teams and external service providers.
- Sage experience is highly desirable.
- Familiarity with AI tools such as ChatGPT or Claude is an advantage.
Responsibilities
- Manage and monitor purchase orders received through EDI.
- Troubleshoot EDI and purchase-order issues, including incorrect pricing and failed transactions.
- Work with SPS Commerce to resolve EDI issues.
- Assist with setting up EDI connections for new retail customers.
- Ensure orders flow successfully between customer and internal systems.
- Maintain accurate records of EDI activity and purchase orders.
- Prepare and update customer coffee reports using spreadsheets and large datasets.
- Identify opportunities to improve and automate reporting processes.
- Work with internal operations, finance, and customer support teams.
- Communicate with internal teams and external service providers by email, phone, and Microsoft Teams, and follow issues through to resolution.
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