Job File Coordinator
New
S
SnappyCXAdministrative coordination
Philippines, Central Time (U.S.)Full-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Excellent written and verbal English communication skills
- Experience
- At least 3 years of professional experience
- Required Skills
- Microsoft ExcelMicrosoft OfficeCustomer serviceGoogle Workspace
Requirements
- At least 3 years of professional experience in an administrative, coordination, customer service, or virtual assistant role supporting a U.S.-based company.
- Excellent written and verbal English communication skills, with a professional phone manner and clear pronunciation.
- Strong organizational skills and exceptional attention to detail.
- Experience managing business emails, calendars, appointments, and digital documentation.
- Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
- Familiarity with Google Workspace.
- Ability to manage multiple priorities, meet deadlines, and maintain accurate records in a fast-paced environment.
- Strong problem-solving skills, initiative, accountability, and the ability to work independently.
- Ability to communicate professionally with customers and remain calm when handling challenging inquiries.
- Reliable internet connection and a suitable home workspace.
- Experience in the cleaning, restoration, construction, property services, insurance, or home-services industry is strongly preferred.
- Experience maintaining job files, service records, project documentation, or other operational business records is an advantage.
Responsibilities
- Answer incoming calls, handle inquiries, take messages, and direct calls to the appropriate team members.
- Schedule appointments and coordinate meetings based on availability and business priorities.
- Maintain and organize calendars, ensuring appointments and meetings are scheduled accurately.
- Organize, prioritize, and monitor incoming emails to ensure timely follow-up and responses.
- Communicate professionally with clients, team members, and other relevant parties through phone calls, emails, and messages.
- Create, update, organize, and maintain job files, documents, and records.
- Perform general administrative duties, including document management, filing, and maintaining organized records.
- Respond to inquiries professionally and ensure requests are handled efficiently or directed to the appropriate person.
- Provide audio samples of phone communication when requested to support quality assurance.
- Assist with additional administrative tasks as needed to support daily operations.
View Full Description & ApplyYou'll be redirected to the employer's site
